Terms of Service
Please read these Terms of Service carefully before using the Dentlora mobile application and website. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “Patient”, “Clinic”, or “Doctor”) and Dentlora (“we”, “us”, or “our”).
By downloading, installing, accessing, or using the Dentlora app and related web services (the “Platform”), you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Platform.
2. Medical Advice Disclaimer
DENTLORA IS A TECHNOLOGY PLATFORM CONNECTING PATIENTS WITH INDEPENDENT LICENSED DENTAL CLINICS AND PRACTITIONERS. DENTLORA DOES NOT ITSELF PROVIDE DENTAL OR MEDICAL PRACTICE SERVICES.
Any medical decisions, diagnoses, prescriptions, and treatments are made exclusively by your chosen licensed healthcare professional. Content within the app is for organizational and informational purposes only.
⚠️ Emergency Notice: If you are experiencing a life-threatening medical emergency or severe acute trauma, please immediately contact your local emergency emergency services or visit the nearest emergency room.
3. Platform Description & Services
Dentlora provides a digital care ecosystem featuring:
- Discovery and booking of appointments with verified dental clinics and specialists.
- Digital treatment journey tracking, appointments timeline, and milestone follow-ups.
- Secure management of dental records, prescriptions, and diagnostic media.
- Integrated communication channels between patients and their healthcare providers.
- Clinic and practice management tools for dental staff and practitioners.
4. User Accounts & Responsibilities
- Accuracy: You agree to provide accurate, current, and complete information when registering an account and booking appointments.
- Account Security: You are responsible for safeguarding your login credentials and for all activities occurring under your account.
- Age Requirement: You must be at least 18 years old to create an independent account. Minors must have accounts created and managed by a legal guardian.
5. Appointments, Bookings & Cancellations
When scheduling through Dentlora:
- Appointment availability is managed directly by individual clinics and practitioners.
- Users are encouraged to cancel or reschedule appointments with reasonable advance notice as courtesy to clinical staff.
- Individual clinics maintain their own cancellation, refund, and no-show policies. Dentlora is not liable for clinic-level scheduling alterations.
6. Intellectual Property & License
All platform content, user interface designs, brand assets, logos, trademarks, software code, and graphics are the exclusive property of Dentlora or its licensors.
Dentlora grants you a limited, non-exclusive, non-transferable, revocable license to download and use the app on your personal mobile devices in accordance with these Terms.
7. Prohibited Uses
You agree not to:
- Use the platform for any fraudulent, abusive, or unlawful purpose.
- Impersonate any medical practitioner, patient, clinic representative, or other person.
- Attempt to reverse-engineer, decompile, or compromise platform security and server networks.
- Upload malicious files, viruses, or inappropriate content.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Dentlora and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or inability to use the platform, nor for the clinical outcomes provided by third-party dental professionals.
9. Termination & Account Deletion
We reserve the right to suspend or terminate access for violations of these Terms. You may terminate your agreement at any time by deleting your account through the app or by contacting our support team.
10. Contact Us
For questions concerning these Terms of Service or to submit general inquiries: